Service
Feature adoption audit
A structured review of which shipped features reach active users — and where they stop.
We examine your product events, release notes, and support themes to map adoption by feature, cohort, and channel. You receive a plain-language brief: what is used, what is ignored, and which gaps come from discovery, friction, or unfit design.
Included
- Inventory of tracked vs untracked features
- Cohort views by plan, role, and region
- Friction hypotheses tied to real flows
- Prioritised follow-up for the next quarter
From £2,200
Two-week engagement