Privacy policy
This policy explains how Cloudorchestrate handles personal data when you use cloudorchestrate.digital or engage our services.
Who we are
Controller: Cloudorchestrate, 47 Tonbridge Rd, Cootham, RH20 6SJ, United Kingdom. Email: hello@cloudorchestrate.digital. Phone: +44 070 5046 8432.
Data we collect
- Contact details you submit via forms (name, email, message content).
- Business details you share during an engagement (role, company, product context).
- Technical data such as browser type and pages visited, if you accept analytics cookies.
- Cookie preference stored locally in your browser.
Why we process data
- To respond to enquiries and deliver contracted services (legitimate interests / contract).
- To invoice and meet accounting obligations (legal obligation).
- To improve the site when analytics cookies are accepted (consent).
Sharing
We use processors for email and hosting under appropriate agreements. We do not sell personal data. Client product analytics data accessed during engagements remains under the client’s control and is processed only as needed for the engagement.
Retention
Enquiry messages are kept up to 24 months unless a longer relationship begins. Contract and invoice records are kept as required by UK tax law. You may request deletion of marketing or enquiry data subject to legal holds.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, portability, and objection where applicable. You may lodge a complaint with the Information Commissioner’s Office (ICO).
International transfers
If tools store data outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.
Contact
Privacy requests: hello@cloudorchestrate.digital. See also our cookie policy.